Return and Cancellation Policy

Interpretation and Definitions

Interpretation

Words with an initial capital letter have meanings defined under the following conditions. These definitions shall apply regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Return and Cancellation Policy:
– Company (referred to as “we”, “us” or “our” in this Policy): ANIMPIRE, 74 Antoni Tritsi St, Evosmos, Thessaloniki.
– Goods: The items available for sale through the Service.
– Order: A request placed by You to purchase Goods from the Company.
– Service: The website animpire.com.
– You: The legal entity or professional client who has been granted access to the Service by the Company.

Nature of the Service

The Company operates exclusively in the wholesale sector, manufacturing and selling ready-made or custom-made garments. Access to the website and the ability to place Orders is granted only to approved professional users, following a review and confirmation process by the Company.

Order Cancellation

Due to the nature of our products, order cancellations are not accepted once an order has been submitted. All goods are manufactured or customized based on specific client instructions.

Subject to review and availability, modifications or adjustments to an order may be made if the production process has not yet begun. The final decision lies solely with the Company.

Returns

Returns are not accepted. All products are custom-made to the specifications of each individual client and cannot be reused or resold.

Refunds – Replacements – Store Credit

No refunds, product replacements, or store credit will be provided, unless a verifiable error has occurred on the part of the Company.

Contact Us

If you have any questions about this Return and Cancellation Policy, you may contact us:
– Email: info@animpire.com
– Phone: (+30) 2310 774949